Contact us

Do you need help with your order or would you like to visit us? We're here for you.

  • Call us · 0522 340129
  • Write to us · info@caseificiosansimone.com
How does payment work for products sold by weight?

As these are fresh, artisanal products cut to order, the actual weight of each item may vary slightly from the quantity selected at checkout.

Only a payment pre-authorization will be made at checkout. Our staff will then carefully weigh the product while preparing your order, charging your card exactly the amount corresponding to the actual weight, ensuring maximum transparency and accuracy regarding the final price.

Certainly. As soon as your order has been handed over to the courier, we will send you a shipping confirmation email containing the tracking code and link.

By clicking the provided link, you will be able to monitor the real-time progress and estimated delivery date directly on the courier's website. If you notice any issues while tracking, you can contact our customer service team for immediate assistance.

Yes, we offer the option to conveniently pay cash on delivery directly to the courier.

To select this payment method, simply choose "Cash on Delivery" during checkout. This service incurs an additional fee of €8, charged by the courier to handle the payment collection.

We offer several secure and traceable payment methods to allow you to complete your purchase with complete peace of mind.

You can choose to pay by credit card and debit card (from the major networks), PayPal, Satispay, or directly upon delivery via cash on delivery (the latter with an €8 fee). All online transactions are protected by the highest security standards.

Where are we

Our factory and dairy shop

  • Via Federico Garcia Lorca, 18 - 42122 Reggio Emilia, Italy
  • Mon - Sat: 08:00 - 13:00 | 15:00 - 19:30 - Closed on holidays
  • By car

    Another advantage of our store is that it's located exactly halfway between Reggio Emilia, 15 minutes from both highway exits. This allows you to make a quick stop while traveling and discover all our excellent products.

  • By bus

    We are well connected by the main suburban bus routes in the province of Reggio Emilia. The bus stop is just a few steps from our shop entrance, allowing you to reach us comfortably even without using a car.

Do you want to visit our dairy?

Step into the beating heart of our dairy, where a passion for excellence can be felt in every corner. Here you can observe up close the meticulous work of our master cheesemakers, the large copper cauldrons shining under natural light, and the skilled gestures that, every day, transform fresh milk into the king of cheeses. You will discover how dedication, experience passed down from generation to generation, and respect for raw materials come together in perfect harmony. A fascinating journey through authentic tradition, unmistakable aromas, and artisanal secrets that make each of our products unique. Let us guide you through the rooms where dairy magic takes shape, where time slows down, and every detail matters.

Email us at tour@caseificiosansimone.com